ISU Outages & Alerts

  • Current Alerts
  • No alerts have been reported at this time
  • If you are experiencing problems, please contact the University Computer Help Desk at 438-HELP.
  • Upcoming Alerts
  • 7/6/2009 7:00amSystem: Redbird Card Maintenance
  • The Redbird Card system will be taken offline on Monday, July 6th from approximately 7 a.m. until 9 a.m. for a scheduled upgrade. During this time, the Redbird Card system will unavailable.
  • 7/19/2009 12:00amNetwork: Network Maintenance
  • Telecommunications & Networking have scheduled network maintenance for this date. More details will be posted as they become available.
  • View the full list of scheduled network maintenance
  • Older Alerts
  • 6/30/2009 9:15amPhishing: Webmail Admin Warnning.
  • It has been reported to the Help Desk that some people have received the following phishing email.

    This fake email was not sent by Illinois State University. The University will never ask for your password in this manner via email. If you receive this email, do not reply to it. Never send your password in email. For more info, see [1364] Recognizing "ILSTU TEAM" phishing scam emails.

    Important: If you replied with your password, you should immediately change your password via the ULID Password Change web page. If you are unable to change your password, you may reset it yourself using the Password Self-Reset web page. Or you may have your password reset in person with your University ID at the Help Desk office in Julian Hall 115.

    Here is a sample received by the Help Desk:
    Dear,

    Email Account Owner,
    This message is from WEBMAIL messaging center to all WEBMAIL & Other Webmails" email account owners We are currently upgrading our data base and e-mail account center.

    We are deleting all WEBMAIL email accounts due to congestion just to create more space for new accounts.

    To prevent your account from being deleted you will have to update it by providing the below informations so that we will know that it's a present used account.

    We have been sending this notice to all our WEBMAIL email account owners and this is the last notice/verification exercise.

    CONFIRM YOUR EMAIL IDENTITY BELOW

    Full Name:
    Email:
    Password:
    Secret Question:
    Answer:

    Warning!!!

    Account owner that refuses to update his or her account within four days of receiving this warning will lose his or her account permanently. Thank you for using WEBMAIL account!

    Warning to Code:VX2G99AAJ

    Thanks,
    Customer Care
    Webmail Admin.
  • 7/3/2009 7:00amSystem: Blackboard Maintenance
  • Blackboard will undergo scheduled maintenance on Friday, July 3rd, from approximately 7 a.m. to 9 p.m. During this maintenance period, Blackboard will be completely unavailable.